Everything you need to know about QwevoTV. Can't find your answer? Contact us anytime.
General
What is IPTV and how does it work?+
IPTV (Internet Protocol Television) delivers television content over the internet instead of traditional cable or satellite. With QwevoTV, you stream live channels, movies and series through any internet-connected device using your M3U playlist or portal URL provided after purchase.
Is QwevoTV legal to use?+
IPTV technology itself is legal. The legality of content depends on your country's regulations. We recommend that users verify local laws before subscribing. QwevoTV provides the technology infrastructure and is not responsible for how content is used.
How many channels do you offer?+
We offer 50,000+ live channels covering sports, entertainment, news, kids, documentary and more from countries across Europe, USA, Middle East, Asia, Latin America and Africa. Our VOD library contains 70,000+ movies and series updated daily.
Do you offer a free trial?+
Yes! We offer a free 24-hour trial with full access to all channels and VOD content. No credit card is required. Simply fill out the free trial form and you'll receive your credentials within minutes.
Devices & Compatibility
Which devices are compatible with QwevoTV?+
QwevoTV works on: Amazon Firestick / Fire TV, Samsung & LG Smart TVs, Android TV / Nvidia Shield, Apple TV, iPhone & iPad (iOS), Android phones & tablets, Windows & Mac computers, MAG boxes, Formuler, Enigma2 / Dreambox, Kodi, VLC Player and Roku.
How many devices can I use simultaneously?+
Trial and Basic plans allow 1 simultaneous connection. The Standard plan allows 2 connections, and the Premium (yearly) plan allows 3 connections. If you need more connections, contact us for a custom plan.
Which IPTV player app should I use?+
We recommend TiviMate (Firestick/Android TV), IPTV Smarters Pro (Android/iOS), GSE Smart IPTV (iOS), Smart IPTV or SS IPTV (Smart TVs), and VLC or Kodi (PC/Mac). Our installation guide covers all devices in detail.
Streaming Quality
What streaming quality is available?+
We offer SD, HD (720p), Full HD (1080p) and 4K/UHD streams depending on the source channel. The majority of our channels are available in HD or FHD, with a growing selection of 4K sports and premium content.
What internet speed do I need?+
We recommend: SD - 5 Mbps, HD - 10 Mbps, Full HD - 25 Mbps, 4K - 50 Mbps. A stable wired (ethernet) connection always provides the best streaming experience. If using Wi-Fi, ensure you have a strong signal close to your router.
Why is my stream buffering?+
Buffering is usually caused by: slow internet connection, Wi-Fi interference, or overloaded VPN. Try: switching to a wired connection, restarting your router, disabling VPN, or choosing a different stream quality. Contact our support if the issue persists.
Billing & Account
How do I pay for my subscription?+
We accept major payment methods including credit/debit cards, PayPal, and cryptocurrency. All transactions are secure. Contact us via WhatsApp or email to complete your order and receive payment instructions.
Do you offer a money-back guarantee?+
Yes. We stand behind our service. If you experience persistent technical issues that our support team cannot resolve within a reasonable time, we will refund your subscription. Contact us within your subscription period to request a refund.
Will my subscription auto-renew?+
No, subscriptions do not auto-renew. You will need to manually renew when your subscription expires. We'll send you a reminder notification before your subscription ends so you never lose access unexpectedly.
Still have questions?
Our support team is available 24/7 and happy to help with anything.